Refund policy

 

At Aruyir Clothing, every product undergoes a thorough quality inspection before dispatch to ensure it meets our quality standards. By placing an order with us, you acknowledge and agree to the following policy.


Order Processing, Dispatch & Delivery

Normal Orders:

• Dispatch: 6–7 business days

• Delivery: 1–2 working days


Delivery time based on location:

• Metro Cities: 1–2 working days

• Rest of Other: 3–4 working days


Customised Orders:

• Processing & Dispatch: 10–12 business days (Size, Design, Pattern)

Delivery times may vary depending on your location and courier service.

Business Days:
Monday to Friday (Exclude Saturday, Sunday and Govt.Holidays)

Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.


Returns

  • We maintain a Strict No Return Policy.
  • All purchases made through Aruyir Clothing are final. Once an order has been delivered, it is Not eligible for return under any circumstances.
  • Please review the product description, size chart, and order details carefully before placing your order.


Exchanges

We do not offer exchanges for:

  • Size or fit issues

  • Color or style preferences

  • Change of mind

  • Incorrect product or size selected during checkout

We strongly recommend checking the product details and size guide before completing your purchase.


Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

 

To be eligible for review:

  • The product must be Unused, Unwashed, and in its original condition.

  • All original tags and packaging must be intact.

  • A Clear unboxing video recorded from the moment the sealed package is opened until the product is fully unpacked is Mandatory for verification.

 

Requests received after 48 hours of delivery may not be accepted.

For assistance, please contact us at:

Email: aruyirclothing@gmail.com


Verification & Resolution


Once your request has been received, our team will review the submitted evidence.

 

If the claim is found to be valid, Aruyir Clothing may, at its sole discretion, provide one of the following:

  • A replacement product (subject to stock availability), or

  • Store credit that can be used toward a future purchase.

 

Cash refunds will not be issued.


Claim Rejection


Claims may be rejected if:

 

  • The issue is reported after 48 hours of delivery.

  • The product has been used, washed, altered, or damaged after delivery.

  • Original tags or packaging are missing.

  • A complete unboxing video is not provided.

  • The claim does not meet the conditions outlined in this policy.

 

Aruyir Clothing reserves the sole right to approve or reject any claim after completing the verification process.


Refunds

 

As we follow a No Return Policy, we Do not offer cash refunds.

If a verified claim is approved for a damaged, defective, or incorrect product, the resolution will be limited to:

  • A replacement (subject to availability), or

  • Store credit.

No refunds will be processed to the original payment method.


Need Help?

 

If you have any questions regarding your order or this policy, please contact us:

Email: aruyirclothing@gmail.com

We are happy to assist you.